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  Useful information

Business Hours



  • Weekday: 09:00-16:00

  • Closed weekends & public holidays

* Exceptions: Standard Chartered Bank weekdays 09:30-16:30, EVERRICH Bank weekdays 09:00-16:30 Closed weekends & public holidays

Government Offices and Organizations


  • Weekdays 09:00-18:00

  • Closed weekends & public holidays

Post Offices


  • Weekdays 09:00-18:00 / Closed weekends & public holidays

  • Website: (Korean, English)

Department Stores


  • Monday-Thursday 10:30-20:00, Friday-Sunday 10:30-20:30

  • Closed days vary by store

* Typically, department stores are closed one day a month, so we recommend checking before visiting

Korean Currency & Exchange Information


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fifty thousand won


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ten thousand won


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five thousand won


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one thousand won



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fifty hundred won


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one hundred won


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fifty won


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ten won


Traveler’s Check

Traveler's checks can be exchanged for cash at banks or exchange booths. A number of stores still accept the checks instead cash. Nonetheless, the forms of credit cards and debit cards have become a more preferred means of payment by travelers. Thus trading checks is hardly observed nowadays as there is seemingly a decreasing number of stores that offer this service.

Money Exchange

When you need to exchange your foreign currency into Korean won, visit a bank or authorized exchange service center. Banks are generally open 09:00-16:00 on weekdays, with exceptions to certain banks that operate 09:30-16:30 such as EVERRICH Bank. Please be aware that money exchange of old currency may not be accepted at certain locations. Make sure to check if banks or authorized exchange service centers accept old currency beforehand.

Credit Card

Most of the businesses in Korea widely use and accept payment by credit cards, including at major hotels, department stores, and general shops. Visa, MasterCard, American Express and other credit cards can be used; however check the service availability before making purchases as some stores may not provide this service.

Currency Converter

(Korean, English, Japanese, Chinese, German, French, Spanish, Portuguese, Italian, Swedish, Arabic)

Electricity & Communication

Electricity and Voltage

The standard voltage in Korea is 220 volts at 60 Hertz, and the outlet has two round holes. If you do not have a multi-voltage travel adapter, you may ask to borrow or purchase one from your hotel's front desk. You can also find them at the airport, retail stores, major duty-free shops, and even convenience stores.


Roaming services of major network carriers

• Kt Roaming Center:

  (Korean, English, Chinese, Vietnamese)

• SK TELECOM Roaming Center:

  (Korean, English, Japanese, Chinese)

• LG U+ Roaming Center:

  (Korean, English, Japanese, Chinese)


Internet service is often provided in public places such as airports, train stations, and bus terminals in Korea. PC rooms and internet cafes are also great places to go and they are mostly open 24 hours.


Mobile Phone Rentals and Roaming Service

Korea's major airports, including Incheon, Gimpo, Gimhae and Jeju International Airports, have roaming centers, operated by local network service providers. Visitors can get their mobile devices connected for roaming here after a simple registration process. In addition to roaming services, SIM Card purchase, Wi-Fi egg rentals and even smart phone rentals are available. More information about the fees, location of roaming centers and other details can be found on the service provider's official website.







SIM Card Purchase (Korea SIM card)

Travelers can purchase a SIM card to insert in their personal cell phone device to enjoy unlimited data or receive a personal number while traveling in Korea. These prepaid SIM cards usually cost less than roaming services and offer unlimited data for a period of 5, 10 or 30 days. The SIM cards can be purchased at CU and 7-Eleven convenience stores at Incheon International Airport and Korea SIM Card’s official website. Although they can also be found at certain CU and 7-Eleven branch stores in Seoul and Busan, visitors are recommended to make a purchase in advance via online or at the airport.

[SIM Card Retail Locations]

  • Convenience stores (airport, downtown, etc.): Incheon International Airport (7-Eleven, CU) and limited 7-Eleven branch stores (Myeong-dong, Dongdaemun, Jongno, & Haeundae)

  • Korea SIM Card website: (English, Chinese)

Helpful Services

Emergency Calls

  • Police Department: +82-112

  • Fire Department: +82-119

  • Medical Emergencies: +82-119


1330 Korea Travel Hotline

  • Tel: +82-2-1330 (Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, Malay)

  • (Korean, English, Japanese, Chinese, French, Spanish, German, Russian)


Diplomatic Missions in Korea


LOST 112 (Lost and Found Center)


Local Telephone Directory (Assistance)

Korea Travel Safety Guidelines

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Travel to Korea begins again!

Your safe travels is of our utmost importance.

Come enjoy Korea with its beautiful mountains and oceans, colorful cities and nightscapes, dynamic culture, and delicious K-Food!


We are doing our best to provide a safe travel environment for all.

Please check all the essential travel information before your trip to Korea for maximal safety and fun!

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